Product must not have been customized either by us or externally.Product must not have been resized in any way, with links either added or removed.Product must be returned in its original condition and packaging, with the price tag intact, and a proof of purchase attached.We are more than willing to adhere to your request if it fulfills the following requirements: Please include your order number and watch model to facilitate the waiting process. We are not liable or obligated to accept exchange and refund requests due to human error in details of the listings. Customers are required to do their due diligence during the order, delivery and receiving of products. Failure to do so may result in the rejection of request.
For all returns and exchanges, customers must email our customer service within 2 working days from the date of receipt, and prior to mailing out the return parcel.
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